FAQ's
The Oakbrook Walk Apartments – Nursing Program
FAQ
Q. What is the application process, and what documentation is required?
We understand that the application and leasing process can be a bit overwhelming when finding a new home. Once we receive your application, we will conduct a credit and criminal background screening. Your Shands Employment Letter will serve as your proof of income. Please send your letter to [email protected]. Our team will help you confirm availability and your move-in date. We know your time is valuable, which is why our screening process for background and credit history is quick and efficient. If approved, we will send you an electronic lease for your signature. It's that simple! We can't wait to welcome you to our community.
Q. How much is the deposit?
A $250.00 Security Deposit is due upon lease start date and an additional $750.00 Security Deposit within 60 days after the lease start date.
Q. What is your pet policy?
We love furry friends just as much as you do! That's why we allow up to two pets for each resident. We have some breed restrictions, but we hope that doesn't discourage you from bringing your pet. You can rest easy knowing that we require a $150 refundable pet deposit, a $150 non-refundable pet fee, and a monthly pet rent of $30. We can't wait to welcome you and your furry family members!
Q. Do you require renter’s insurance?
For your lease, our $300,000 minimum general liability coverage can be paid directly with your monthly rental payment and is $16.50 per month. We highly recommend you obtain personal contents coverage to protect your possessions in case of damage or accidents by you or your guests.
Q. How do I submit a maintenance or service request?
If you need maintenance or service in your apartment, submitting a request has never been easier. All you need to do is hop onto the resident portal and fill out the form – easy, right? Plus, with just a few clicks, you can stay in the loop on the status of your request and get updates when needed.
Q. When/How should I set up my utilities?
Great news! You don't have to worry about setting up your utilities and it is handled for you! Your electricity service will be billed based upon usage and can be paid directly with your monthly rent. Internet and valet trash is conveniently provided for you and is included in your monthly rent at $50 per month. Parking is completely free!
Q. Where is the nearest public transportation?
If you need public transportation, you're in luck! The nearest bus stop is just a hop, skip, and jump away from the leasing office. Just head out the front door, and you'll spot it quickly.
Q. How do I pay rent?
Simply download the resident portal app, and you'll have access to all the payment options you need. You can set up automatic payments or pay your rent manually with just a few clicks. It's that simple! The resident portal has other great features, like maintenance requests and community announcements, so you'll never miss a beat.
Q. What is the application process, and what documentation is required?
We understand that the application and leasing process can be a bit overwhelming when finding a new home. Once we receive your application, we will conduct a credit and criminal background screening. Your Shands Employment Letter will serve as your proof of income. Please send your letter to [email protected]. Our team will help you confirm availability and your move-in date. We know your time is valuable, which is why our screening process for background and credit history is quick and efficient. If approved, we will send you an electronic lease for your signature. It's that simple! We can't wait to welcome you to our community.
Q. How much is the deposit?
A $250.00 Security Deposit is due upon lease start date and an additional $750.00 Security Deposit within 60 days after the lease start date.
Q. What is your pet policy?
We love furry friends just as much as you do! That's why we allow up to two pets for each resident. We have some breed restrictions, but we hope that doesn't discourage you from bringing your pet. You can rest easy knowing that we require a $150 refundable pet deposit, a $150 non-refundable pet fee, and a monthly pet rent of $30. We can't wait to welcome you and your furry family members!
Q. Do you require renter’s insurance?
For your lease, our $300,000 minimum general liability coverage can be paid directly with your monthly rental payment and is $16.50 per month. We highly recommend you obtain personal contents coverage to protect your possessions in case of damage or accidents by you or your guests.
Q. How do I submit a maintenance or service request?
If you need maintenance or service in your apartment, submitting a request has never been easier. All you need to do is hop onto the resident portal and fill out the form – easy, right? Plus, with just a few clicks, you can stay in the loop on the status of your request and get updates when needed.
Q. When/How should I set up my utilities?
Great news! You don't have to worry about setting up your utilities and it is handled for you! Your electricity service will be billed based upon usage and can be paid directly with your monthly rent. Internet and valet trash is conveniently provided for you and is included in your monthly rent at $50 per month. Parking is completely free!
Q. Where is the nearest public transportation?
If you need public transportation, you're in luck! The nearest bus stop is just a hop, skip, and jump away from the leasing office. Just head out the front door, and you'll spot it quickly.
Q. How do I pay rent?
Simply download the resident portal app, and you'll have access to all the payment options you need. You can set up automatic payments or pay your rent manually with just a few clicks. It's that simple! The resident portal has other great features, like maintenance requests and community announcements, so you'll never miss a beat.
Envision your new home away from home by browsing our photo gallery. Oakbrook Walk features upgraded kitchens, private balconies, and oversized windows in our highly-maintained community. Explore our gallery below.
